Are you the speaker or organizer at an event and wish to use Sendsteps? You can download a speaker card with tips for Send2Vote (http://downloads NULL.sendsteps NULL.com/Sendsteps_Eventkaart-Send2vote_EN_web NULL.pdf)and/or Send2Stage (http://downloads NULL.sendsteps NULL.com/Sendsteps_Eventkaart-Send2stage_EN_web NULL.pdf) that you can use on location as a quick reference. Find out how to get the most out of Sendsteps, including how to compose your questions for the best results. Click on the links below for instructions on each program.
- Instructions on how to use Send2Vote for multiple-choice questions.
- Instructions on how to use Send2Stage for open-ended questions.
Download our Sendsteps guide (http://downloads NULL.sendsteps NULL.com/Manual Sendsteps PPT Plugin 2007 NULL.pdf ).
A little advice
- Take your time: Make sure that you are familiar with the Sendsteps plug-in in advance. When a moderator is present, he or she will explain how the plug-in works.
- Check the facilities: Check, in advance, if everything works well: the projector, the laptop and make sure that you have a stable, preferably fixed, internet connection.
- Take time with your audience. Do not take it for granted that a one- time explanation is enough. It’s better to repeat yourself rather than assume everything is clear. Give your audience the time to process the information and apply it into practice. Make sure that you leave the question on the screen for a sufficient amount of time.
- Demonstrate Controversy: With controversial topics, first ask whether people want to raise their hand. (i.e.. “Who is in favor of the new proposal?. Please raise your hand?”) Next, ask the same question but let the audience respond via Sendsteps. Most likely, you will see a different outcome. In the case of raising a hand, people’s true beliefs can be swayed, as they may feel pressured to agree in a group setting.
- Confront: The fastest way to get people to learn is by confronting them. Ask a question and give them answer options, including one obvious answer. If the audience chooses the wrong answer, it makes people think.
- Appreciate honesty: If you have the decision power within your organization to change something, then ask the audience to give a rating to a product, service or topic. For example, with a poor score on the question “How would you rate your job?” you are in a good position to start the conversation.
- Discuss the output: Show your appreciation for the comments and votes you received by discussing it with your audience. By sharing with your audience, they feel heard and are more likely to respond again on a follow-up question.
How to form your questions
- Be thoughtful: Think about what you want to achieve with a question and what information you are looking for.
- Start simply: For the sake of practice, for you and your audience, start with an easy question.
- Formulate positively: Negatively formulated sentences, such as ‘not’ or ‘never’ make the question or statement unclear and creates confusion.
- Be concrete: Make it clear to the audience what the question or statement is and make sure there is only one way to interpret it.
- KISS: Keep it simple and short. A good question or statement is succinct and direct with as few words as possible.
- Don’t ask, tell. Sometimes you don’t want an answer, you simply want to make a statement, For example if you want to make the statement “Fries are better than Chinese Food” then state it rather than posing it as a question, “Are fries better than Chinese food?” only to answer “Yes, they are,” to your audience.
- Formulate to stimulate: Challenge your audience with questions that don’t have an obvious answer. They will be more likely to respond.