Interaction moments with your audience | 5 key moments!

interaction moments with your audience
A powerful presentation is fueled by audience interaction moments. Many of us will agree. Yet most of us struggle with the actual implementation of these interaction moments. An event professional will ask: “When during my event do I engage with my crowd?”. A speaker will ask: “When during my presentation do I ask a question to the attendees?”. Prevent over asking, but cover all your information needs. We identified 5 key interaction moments that will result in a balanced scheme of speaking ánd interacting!

1. Opening | An entertaining multiple question

Ask a simple and light opening question upon the opening of your session. This will get everyone in the mood for interaction and on the moment suprême you can be sure of high response rates. People will remember how they can participate. As an example let attendees respond to a multiple question and with it let them rate their neighbour for “their degree of innovativity”.

2. Presentation intro | A clarifying multiple choice question

When starting a presentation you can choose an icebreaker in the form of a multiple choice question. This sets the context for the rest of your story line. You’ll know if you’ll need to convince your crowd or whether you’re surounded by like minded souls. “Sustainability needs more attention on individual level, rather then on a corporate level” A] Agree B] Disagree – is a great introduction to a presentation on corporate social responsibility!

3. Presentation body | An in between energizer

Regardless of how interesting your story is – the attention span will start to decrease after 15-20 minutes. Built in a multiple choice question, just to shake up your audience and put them into a pro-active mindset. Check how a theme is alive

[or not]
within ones organization e.g. “I’m proud of the small ecological footprint that my company leaves” A] Agree B] Disagree.

4. Presentation closing | Inspiring Q&A interaction moments

Allow your audience to send in questions throughout your presentation. Either pause and schedule interaction moments after every 5-10 minutes or save all the input to deal with after your presentation. Show all questions or only publish a selection on the screen. Let the chairman ask the questions or have a professional sidekick take on this role as “voice of the audience”.

Interaction moments with your audience - use a closing wordcloud!

The use of a closing wordcloud.

5. The End | An evaluating wordcloud

Time to check in for one more last time. Ask the audience how they evaluate today’s event. Either with a live wordcloud or otherwhise with a short online survey. Why wait till tomorrow? Built an evaluation moment into your program and get a high response rate. And better scoring evaluations. You can choose to share outcomes or simply keep them to yourself and use it internally within your team. It’s up to you!

Inspired? Time to turn your inspiration into exciting questions and add them to your PowerPoint presentation with help of the Sendsteps solution!

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My presentation is successful | 3 checks on that!

Some of us are regularly involved in hosting groups. For instance, in the role of a trainer training course attendees, or in the role of a HR adviser welcoming new team members or maybe as specialist giving lectures. Isn’t it comfortable to then stick to a standardized story line? Simply, “because it has proven to be successful”? But did you ever ask your audience what they think? These 3 questions will quickly give you proof and insight:

Ask 3 Evaluating Questions
Ask your audience these 3 evaluating questions after every session:

  • How do you rate today’s session? [Scale 1: Very poor, 5: Very good]
  • Would you recommend this session to other professionals? [yes/no]
  • Can you give one suggestion to the speaker to improve his/her story?

With limited time you can leave out the second question. Be careful to over ask in case there’s more time to spend. There’s only that much that you can expect from your crowd.

Clever Timing of Evaluation
Ask your attendees to reply to these questions at the end of your session. Allow them to fill out these survey questions during the live session. Don’t send them home or into a break with this assignment. Dedicate 2 minutes of your session to this evaluation and be assured of a high response rate!

Sharing Evaluation Outcomes?

Do you dare to share the results directly onto the presentation screen? Then go ahead and make a transparent company culture concrete! Still, we don’t blame you for not doing so: simply gather the feedback in your back office and use it for your personal benefit and obviously: the improvement of your story line!

Your next session!

This all might sound so simple, but in practice speakers hardly apply this method. So did we challenge you to apply this to your next session? Good! Evaluate our blog and upon completion you’ll receive an invite for our upcoming webinar. In it we’ll quickly tell you how to setup your very own Sendsteps Survey!

Get me started! Sendsteps Webinar “Evaluation”


Your 20-minute speaking slot | 3 interaction moments

You are a speaker. Often invited to share expert views. Over time you developed a presentation style that fits like your favorite jacket. Yet, how to answer that voice that keeps challenging you to improve your story? For all these 20-minutes speaking slot invitations; here’s three tips on how Sendsteps could charge your message. With concrete audience interaction. By the minute;

Minute 01/20 | Opening multiple choice question | Building rapport
Allow a short moment of reflection on your theme. Throw in a statement [agree/disagree] in which the word “I” is formulated. Attendees can briefly discuss their answer with their neighbor.

“I consider sustainability to be a stronger responsibility for companies, than for myself”

Use the vote results on the screen, as an introduction to your own story. Your attendees are now checked-in on your theme. Time to take them on your journey.

Minute 10/20: Middle open question | Foster the attention span
Allow attendees to send in questions from the very first minute. Halfway through your presentation, you present the Sendsteps slide with an open ended question titled “Your question to Mary Johnson?”. Either handpick three questions from the message filter on the spot [via your smartphone or tablet] and assign them nonchalantly to your presentation screen. Oofff, you’re so cool! Or simply let questions pass by automatically and pick a few to reflect on. Sense the vibe within your crowd when they hear you answering their questions. Indeed, on the edge of their seat!

Minute 18/20: Final wordcloud | Underline your message
A wordcloud is a playful way of ending your story. Keep it light and ask your attendees to formulate just one word in which they capture their feeling of today’s story.

“In one word: What sticks with you most after today’s presentation?”

Leave the image of the wordcloud on the screen as you leave the stage. The wordcloud speaks for itself. Your story and their reflections. Congratulations – you just left a lasting impression!

Ok – roll up your sleeves now. Here are a few short tutorial videos to get you going with the above. Signup for your free account and simply try this experiment during your next presentation!

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What is Japanese sake made from? The Almost-Weekend-Quiz!

Now let’s be honest: how productive are you on a Friday afternoon? By that we mean at work. Not in the bar. No offense, but we reckon there’s other days of the week on which you’re more productive. We don’t blame you. Still, what to do with these moments where you feel the weekend should start, but it’s not fully there yet? Indeed – play a quiz with your team!

A quiz? Yes, did you know you can easily create one with Sendsteps? The free version of the Sendsteps PowerPoint software allows you to invite 20 of your team members. So there you go! Spend 15 minutes or so on formulating the silliest and most intriguing questions and then open your PowerPoint;

1. Download Sendsteps PowerPoint tool
2. Add your questions and answer options
3. Switch on the non-anonymous functionality via your Sendsteps Dashboard
4. Let your team respond to the questions via smartphone
5. Follow the individual results via your Sendsteps Dashboard

You’re about to let your friendly competition begin! Not productive? Then you clearly haven’t played a team quiz before! You’ll notice it will spark the team spirit. Now, let us help you with the first question:

What is Japanese Sake made from? A] Grain B] Rice C] Flower D] Potatoes

Need more inspiration for quiz questions? Have a look here: a website with hundreds of questions about nature, film, culture, food and so on. Be aware you can easily lose yourself here. Enough inspiration? Time to get the beer cold, the volume up and to start setting up your Friday afternoon quiz!

PS: Sake is made of rice – cheers!

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Past Q&A time: 3 ideas on how to deal with audience questions

Because Sendsteps helps you to unlock so many questions from your audience, you can easily run out of Q&A time. In the old days your audience would be too shy to ask a question. That’s why you could easily schedule 5 minutes for a Q&A. Now that Sendsteps allows everyone to easily participate, you’ll suddenly run out of Q&A time! So what to do next? Try applying one of these three ideas and turn all unanswered questions into clever contact moments after your event!:

Setup a Pop-Up Expert Meeting: Let the unanswered questions inspire you to come up with a small and low-profile meeting in one the coming weeks. In this meeting, you’ll further discuss the unanswered questions with some of your stakeholders. This will give you the quality time that is so often missed during a regular Q&A. It will keep your theme alive and it will sparkle follow up actions! Don’t make it bigger than it is, keep it short and simple!

Use your CEO’s Blog: Browse through all of the questions and discover the themes that clearly are alive among your audience. Don’t try to answer individual questions, but give a short summary. Now unlock your vision and share the content on the organization’s intranet. Maybe you can even use your CEO’s blog for this? An easy fix that’s well appreciated by your audience!

Vlog interview with your speakers: Try to catch your speakers fresh from the stage and lock them up in a video room. Now let them answer three cool, interesting and fun questions; Questions that couldn’t be answered on stage. Let your speaker answer in front of a camera or iPhone. Now either stream it live on your event website or tape it and share it on your social media. An extra advantage: those that can’t attend, will still feel the vibe!

So what are you waiting for? Setup your question with the Sendsteps add-in and catch all the burning questions to your speakers and panel members! You’re all set for a great buzz beyond your event!

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How powerful questions inspire you to grow

We watched 35 videos to help you ask better questions, and then selected the 5 most useful and inspiring of them. To save you time you’ll find a summary for each one below. These videos try to make you a better listener, questioner, and leader….

Mike Vaughan’s thoughtful presentation gives valuable insights into why we should ask better questions. The way of getting from automatic and reactionary thinking to deep thinking:
1. Be aware of biological reactions
2. Embrace emotions like uncertainty, anxiety, and stress
3. Ask “What could we do?” instead of “What should we do?”
In her funny and entertaining presentation, Celeste Headlee collected 10 basic rules for having a better conversation.
1. Don’t multitask.
2. Don’t pontificate. Let others respond to your opinion.
3. Use open-ended questions.
4. Go with the flow. That means thoughts will come into your mind and you need to let them go out of your mind. While your partner talks to you, listen to what he says and don’t think about something else.
5. If you don’t know, say that you don’t know.
6. Don’t equate your experience with theirs. All experiences are unique.
7. Try not to repeat yourself.
8. Leave the details out. People don’t care about the years, the names, the dates.
9. Listen.
10. Be brief.
Julian Treasure advised us to do 5 simple exercises in order to improve our listening skills.
1. Be in silence for three minutes a day.
2. Pay attention to the sound. How many individual channels of sound can you hear?
3. Enjoy mundane sounds like a coffee grinder.
4. Change your listening position.
5. RASA stands for Receive, which means pay attention to the person; Appreciate, making little noises like “hmm,” “oh,” “okay”; Summarize, the word “so” is very important in communication; and Ask, ask questions afterward.
In her thought-provoking presentation, Rosalinde Torres declared that leadership in the 21st century is defined and evidenced by three questions.
1. Where are you looking to anticipate the next change to your business model or your life?
2. What is the diversity measure of your personal and professional stakeholder network?
3. Are you courageous enough to abandon a practice that has made you successful in the past?
Professor David Clutterbuck believes that powerful question is powerful because it has an impact, that is why the context makes the question powerful.
He created an acronym for defining a powerful question: PRAIRIE.
P stands for Personal because it relates to you.
R stands for Resonant because it hits you emotionally and intellectually.
A and I stand for Acute and Insensitive, which means it gets right to the point.
R stands for Reverberating because it keeps coming back to haunt you.
I stands for Innocent because it doesn’t have the agenda of the person asking it, it’s solely for the benefit of the person who’s being asked.
E stands for Explicit because it’s simply expressed.
This post is created by Szandra Karacsony.


Sendsteps believes that everybody should be able to speak up during presentations. We make free PPT software that allows your audience to vote and send messages live on your slides using their phone. Do you want to give it a try?

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