Tips & Tricks

Are you preparing for an interactive presentation with Sendsteps? Here you can find tips and tricks to ensure you’re all set for your upcoming presentation!


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At Sendsteps we developed a tool for audience interaction that allows attendees to respond during presentations. With the Sendsteps PowerPoint tool we improve audience engagement during inhouse meetings and large events for any type of organization. Sendsteps is used in more than 50 countries around the world and by hundreds of professionals a day. Our head office is based in Amsterdam at the IJ river [opposite of Central Station] and we have offices in São Paulo [Brazil] and Los Angeles [USA].


Best Practise | Sendsteps use at Miele


At Miele Netherlands, Sendsteps is mainly being used to examine employees and to collect feedback to improve future meetings. Seraar de Beijer, Manager Technology & Training at Miele Netherlands, tells us more.

Miele Netherlands organizes regular internal meetings for their employees, whereby Sendsteps is actively used for examining purposes. “We discuss new developments within our product lines and directly test the knowledge of our colleagues with use of Sendsteps”, says De Beijer.

“We let the delegates log in with their names, so we can see in the back-end which answers are given per individual. This way we gain valuable insights and last but not least: we save a lot of time by not having to check the tests manually”.

Feedback next meeting
Next to examining, Miele also uses the Sendsteps tool to collect feedback for their future meetings. Delegates can drop their thoughts and ideas in the end, which Seraar and his colleagues use to improve the following get-together. “We like to keep an open mind and we therefore welcome feedback from our attendees. We learn from it and it helps us forward”.

Looking for more inspiration regarding Sendsteps within your company? Please send an e-mail to – we’re happy to think along!


Delicate theme, cool approach!


“Instead of making diversity politically correct, you feel the innovation vibe”.

During the Innoversity Parade more than 500 professionals talked about diversity within the Dutch public broadcasting sector. Sendsteps was there to enable the audience to ask questions, for example to the former director of Al-Jazeera!


5 redenen voor meer interactie op de werkvloer


Deze vijf redenen onderstrepen hoe waardevol interactie voor jou, je team en al je activiteiten kan zijn:

1. Signaleer en voorkom!
Weet jij wat er precies speelt in jouw team? Waar problemen en irritaties op de loer liggen, of juist kansen en potentiële procesverbeteringen? Veel medewerkers zijn terughoudend om pijnpunten te delen, of gewaagde ideeën te delen met anderen. Probeer de dialoog aan te gaan. Investeer er tijd en aandacht in. Tijd die je uiteindelijk dubbel en dwars weer terugverdiend.

2. De beste ideeën komen niet per sé van het podium
Presentators en sprekers zijn gewend om te zenden. Zij staan er immers niet voor niets, zij hebben kennis die anderen niet hebben. Toch? Dat klopt. Deels. Want al die professionals die stilzwijgend luisteren; hebben zij geen interessante ideeën, invalshoeken of vragen? Natuurlijk wel! Maak daar gebruik van, zorg voor een goede balans. Juist zo komt de gedeelde kennis ook echt tot leven!

3. Betrokken medewerkers zijn tevreden medewerkers
Onderzoek wijst uit dat organisaties waar medewerkersbetrokkenheid hoog in het vaandel staat, betere prestaties leveren. Werknemers zien direct de bijdrage die zij leveren en voelen zich serieus genomen in de besluitvorming. Resultaat: gemotiveerde werknemers met hart voor de zaak!

4. Cultiveer vertrouwen
Het delen van ideeën kan eng zijn. Terwijl het juist zo nodig is om groei en innovatie te realiseren. Door medewerkers anoniem te laten reageren, krijg je meer waardevolle input en creëer je een open sfeer, waarin eerlijkheid en transparantie de boventoon voeren. Durf jij het aan? Waardevollere feedback kun je je niet bedenken!

5. Hoe zit het met het kennisniveau?
Werken is leren, iedere dag. Jezelf uitdagen om de prestaties van vandaag, morgen weer te verbeteren. Veel organisaties zorgen voor bijscholing, trainingen en workshops om dit proces een extra impuls te geven. Helpt het? Test de kennis van jouw collega’s tijdens een interactieve sessie. Genereer inzichten die helpen om bij te sturen waar dat nodig is.

Wanneer is jouw volgende bijeenkomst?


Collecting valuable data from a group


Do you really know your audience? What do they think about subjects in your presentation? Is there a difference in opinion between men and women? And how about the different points of view of young professionals versus senior employees? With Sendsteps, you can easily obtain insights into this, on an individual and on a group level!

The power of anonymity

By default, Sendsteps is a fully anonymous tool. This ensures more open and honest responses from your audience, responses on which you can build as a professional and as an organization. But even though this type of interaction is very powerful most of the time, it doesn’t always suit your needs in every session you do. Like they say: ‘measure what you treasure’. Making smart use of (big) data is the future of all businesses. But how do you collect that data?

Identify your audience

Within the Sendsteps Dashboard, every presenter can switch the Audience Identification on and off (by default, it’s switched off). When a presenter chooses to switch this on, ‘log in questions’ need to be formed which the audience needs to fill out before they can participate in a session. These ‘log in questions’ will appear on the response website after logging in. They audience can be asked for their name and age, but also for their job title and sex, for example.

Collecting and exporting data

During and after the (non-anonymous) session, the presenter can get a comprehensive insight in the results of the participants via the dashboard. The results are split out per participant and can be easily grouped, so that different subgroups can be compared in the blink of an eye. With one push on the button, a cross graph can be formed, which can be directly shared with the audience as well. After the session, you can retrieve all data from the dashboard results and export it to Excel for some next level analyzes!


That one burning question…


It’s exactly one year ago that the ‘Education of the Heart Symposium’ took place at the Erasmus University Rotterdam. The symposium was centered around innovative education in which the focus is placed on stimulating the heart and talents of children versus the mind or intellect.

His Holiness the Dalai Lama was present to share his view on educating the heart. The Sendsteps Sidekick helped over 500 education professionals ask their questions. They ranged from how to motivate children to live from the heart, to whether he ever makes selfies.

Having such a high-profile speaker at your event can make people nervous when it comes to asking questions. This is where the Sidekick comes in. Sendsteps doesn’t only make audience interaction easy by facilitating (anonymous) reactions and questions. But the Sidekick also scans incoming questions on the spot, filters them, and selects which ones are most appropriate. Whether critical comments relevant to the topic, controversial questions to spice things up or mind-expanding insights for both speaker and audience; the Sidekick is always neutral and knows to make the right call.

Got any events with high-profiled speakers planned? Politicians, CEO’s or celebrities? The Sidekick might just make the difference in offering your audience a voice to ask their questions.


Updated Dashboard | Sendsteps made even easier!


One swipe. That’s all you need to add the reactions from the audience to your presentation screen. We like to make audience interaction easy for chairmen, discussion leaders and organisations. That’s why you can now find this feature on the updated Sendsteps Dashboard. It’s the place where you create your interactive sessions and follow live reactions. And afterwards you can review all results.

The Sendsteps Dashboard has a completely new look & feel. That’s why we’d like to take a minute to highlight some of its features! If you have an account, you can login to the Sendsteps Dashboard straight away. Otherwhise, you can also create a free account.

Before the sessions

BeforeDecide how the audience can interact before the sessions starts. React or ask questions via Web, Twitter and/or SMS? Take your pick. Simply adjust the response settings via the Dashboard. Anonimity often provokes more reactions. Don’t want to anonymise the audience? Then select your audience identification option. Ask questions such as “What is your name?” or “What is your job title?”. After the session you’ll then have a practical overview of who gave which reaction during the session.

As you can see, you can easily personalize features via the Dashboard. It’s also a great way to turn your response website into one big interactive platform. How?

  •  Share voting results: Received striking voting results on your challenging questions? With just one click your audience can share the results on Facebook and Twitter, or send them to co-workers or others who are interested.
  • #Hashtags: Optimally use Twitter by pointing out hashtags before the event. It’s a convenient way for the audience to follow tweets concerning your presentation or event.

During the session

DuringDid you make your presentation a little breezier by adding a quiz? Announce the winner onsite by checking the individual responses per attendee. Having access to all results is also helpful if you’d like to follow up with certain respondents. Follow all other audience responses live on the Dashboard via moderator and select provoking reactions to add to your presentation screen instantly.

After the session

AfterInteractive presentations create movement. That’s why many like to take a look at the presentation results afterwards and evaluate. Via the Dashboard you can see an overview of voting results, answers to (multiple choice) questions and open reactions. The survey results are also always available and easily accessible online.

We’re curious to hear which features you’ll be using during your next presentation. Have any feedback regarding the new look & feel? Let us know! For now good luck with the new Sendsteps Dashboard!


How it looks during a real life event

Have a look at the video and see how Sendsteps contributes in making conferences more interactive. The conference that you’ll see in the video, took place at the NBC Congress Center. An example of an organization that caters to frequent in-house interactive meetings. They apply the tool independently and on a frequent basis via an annual Sendsteps Licence. Here’s why;

  • Efficiency: Next to issues that can be discussed live and in person, attendees can also participate by giving digital feedback during an interactive session. When time is limited and you don’t have the possibility to let everyone share their thought, you can still have everyone’s comments after the session.
  • Strategy: Some issues are more delicate, than other issues. Think off a major strategy change, the cooperation and relation between departments or work satisfaction. By allowing anonymous responses, you can instantly get to the essence of the matter.
  • Fun: Sometimes it helps to see serious matters from a certain distance. By playing a quiz with your audience, you can transform an intensive conference into a delightful and entertaining moment for your audience. It’s energizing too – especially after a lunch break!

Next to the NBC Congres Center, there are also law firms, banks, NGO’s, consultancies and many other organizations that have increased the productivity of their meetings with help of Sendsteps.

What kind of meetings do you organize? Do you have ideas to further increase audience interaction? Ask us or, even better, ask one of our customers!


How your audience can engage home stayers


During events we tend to only focus on the audience right in front of us. But what about the people who couldn’t make it? Wouldn’t it be great if we could keep them updated on what’s going on too? We already know live streams; A great way to enable people to follow the event live from home or from the office. Tweets also give you a good hint of how people experience the event. Sendsteps adds another interesting dimension.

Via the Sendsteps Dashboard you can activate the “Results tab” on your audience’s response website. Your audience will here find live screenshots of all vote rounds that have taken place during the event. This doesn’t only allow easy access to the voting results, but also offers your audience the option to share these results via social media. Because with just one single click you can publish the results:

  •    via Facebook
  •    via Twitter
  •    per E-mail

Don’t forget to now formulate triggering questions. The more controversial the voting results, the more newsworthy the social media content will be. This will also increase the chance of content being shared. Finally, also make sure to introduce your online community manager to this functionality. As such, he or she has easy access to interesting content to immediately share via your own channels.

It’s that simple. By sharing your results with those who couldn’t attend, you’ll extend your reach and keep a broader audience engaged!