Steps

  1. In My Library, open the account menu.
  2. Under Account, choose Plan & billing. The page title is Plan & billing.
  3. You see Current plan and the name of your plan. If there is no plan name, you see Free.
  4. You see Status. It can say Active or Free.
  5. You may see Plan limits. Under that you see AI presentations, PowerPoint imports, and Surveys.
  6. Each line shows how many of the limit you have used. Surveys shows how many you own. You may also see Resets on and a date.
  7. Under Billing & renewal you see Billing type. It says Monthly or Yearly. You also see Next billing date and Renewal status.
  8. Under Invoices the columns are Invoice ID, Date, Amount, Status, Description, and Details.
  9. Choose View on a row. The dialog title is Invoice.

Only if you want to compare plans

Open Pricing. The page lists Free, Starter, Professional, and Campus.

Only if automatic renewal is on

Renewal status says Automatic renewal enabled. Choose that.

The dialog title is Cancel plan.

The question is Why do you want to cancel your plan?

You can choose Confirm cancelation or I have changed my mind. The full form is in Cancel your plan.

Only if automatic renewal is off

You see Automatic renewal disabled. Choose Activate.

You see Automatic renewal has been enabled.

Only if you see Upgrade plan or Contact support

Choose Upgrade plan or Contact support. Which one you see depends on the plan. The steps for Upgrade plan are in Upgrade your plan.

If it does not work

You see No invoices available yet.

You see Could not load invoices.

You see Could not load this invoice.

You see Could not enable automatic renewal.

You see Could not cancel automatic renewal.

After a cancel, you see Your automatic renewal has been canceled.