Get Real-Time Feedback with a Live Word Cloud at Your Next Townhall Meeting

How do you make sure your townhall meeting was a success? One way is to turn to real time feedback, like by creating a live word cloud of everything that was said during your next townhall meeting. Sendsteps makes it easy to digest feedback and see what topics your colleagues are most passionate about. It also encourages participation from everyone in the room. Don’t just take my word for it; let’s take a look at how this works and why real time feedback can be such an effective tool in any organization.


What is a Word Cloud

A word cloud is an image made up of words, usually in an aesthetically pleasing design. When a question is asked, every participant can use their mobile device to type in their answer. The answers will appear on the screen in real-time. The bigger and bolder the word appears, the more often it’s mentioned within a given text and the more important it is.

How does it work?

Live word clouds are an easy way to capture the sentiments of participants in a meeting or townhall. Here's how it works:

  1. Type in the question you want to add to the word cloud

  2. As more people submit their answer, the word cloud grows

  3. The word cloud is finished and the words most mentioned appear bigger on screen

A live word cloud will show you which topics resonated most with the group as well as what needs more attention for future meetings or events.

When can I use it?

Many CEOs use a townhall meeting to get feedback from their employees. But even before you start, it's important to think about how you're going to close the meeting. It will help your employees feel more comfortable asking questions and discussing what they had on their mind.

A good way to do this is by using a live word cloud when closing the meeting. It can recap what people said and show what words were used most often. By doing this, you'll be able to see if there are any key points that should be addressed before the meeting ends. Plus, it can make the feedback process feel less intimidating for those who might not want to speak up in front of everyone else in the room!

Tips and Tricks

Start by asking the audience three questions:

  • What was the most important thing you heard?

  • What other points or issues did you want to bring up?

  • Is there anything else that needs to be addressed?

Closing the meeting is an important moment for feedback because attendees have time to process and reflect on what they just heard. So, start creating your live word cloud today and try Sendsteps.

Roksanna van Dam

Roksanna works as an intern and mainly focuses on making content and the company's socials. Roksanna loves to teach herself and her audience new discoveries and has a creative mindset, which she combines with her work to create unique, fun, relevant blogs and templates.